Live88 Terms and Conditions — Platform Rights, Responsibilities & Rules

Welcome to live88, an online gaming platform operating under the official domain live88.wine. This Terms and Conditions document ("Terms") governs the relationship between you as a user ("Member") and live88 as the platform operator ("Company") in all aspects of the services provided.

By registering an account, accessing the platform, or using any live88 service — whether via web browser or mobile app — you are deemed to have read, understood, and agreed to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, please discontinue use of the platform immediately.

Live88 reserves the right to update or modify these Terms at any time without prior notice. The latest version of the Terms will always be displayed on this page with a clear revision date. Continued use of the platform after any changes constitutes acceptance of the updated Terms.

To register and use live88 services, you must meet all of the following eligibility requirements at all times:

• Aged 18 years and above on the date of registration and at every subsequent use of the platform.
• Be legally eligible to enter into binding agreements within your jurisdiction.
• Not on any list of individuals prohibited from using online gambling services by any relevant authority.
• Act in your own personal capacity and not as a representative or agent of any third party.
• Not accessing our services from any region or jurisdiction that expressly prohibits online gambling activities.

During registration, you are required to provide accurate, complete, and up-to-date information including your full name, active phone number, valid email address, and bank account details. Any inaccurate information may result in your account being suspended and funds withheld until the verification process is complete.

Each user is only permitted to own one account live88 only. This includes a prohibition on registering a new account after the original account has been closed or suspended, unless written approval is obtained from the live88 management team.

You are solely responsible for the security of your live88 account, including your username and password. live88 recommends using a strong, unique password that is not used on any other platform.

• Never share your login credentials with anyone, including family members.
• Log out of your account after every session, especially on shared devices.
• Update your password regularly, at least once every three months.
• Enable two-factor authentication (2FA) where available for added protection.
• Report any suspicious activity in your account to live88 support immediately.

Live88 shall not be liable for any losses arising from unauthorised access to your account caused by your own negligence or actions. However, we will provide full assistance in investigating every case reported within 24 hours of the incident.

Live88 supports multiple deposit methods integrated with Malaysia's banking system. All successful deposits are credited instantly to your gaming account with no additional processing fees.

• Local Bank Transfer: Maybank, CIMB, RHB, Public Bank, Hong Leong Bank, and more.
• E-Wallet: Touch 'n Go eWallet, GrabPay, Boost, and other popular Malaysian e-wallet methods.
• Online Banking: FPX and supported internet banking methods.
• Crypto: Deposit via supported cryptocurrencies at the current exchange rate.

Minimum and maximum deposit amounts are subject to your chosen payment method and account level. All deposits must be made from an account or payment method registered in your own name. Third-party deposits are not accepted and will be returned.

Live88 processes all valid withdrawal requests within 3 to 10 minutes for local bank transfer and Malaysian e-wallet methods. This is one of our key commitments to all members.

The withdrawal conditions that must be met are as follows:

• The recipient account must be registered under the same name as your live88 account.
• All bonus rollover requirements must be met before withdrawals are permitted.
• Identity verification (KYC) may be required for your first withdrawal or for amounts exceeding certain limits.
• The minimum withdrawal amount is RM 30, and the maximum depends on your account's VIP level.
• Only one withdrawal request is permitted at a time; a new request may only be submitted after the current one has been processed.

Live88 reserves the right to delay or withhold withdrawals for security review, identity verification, or investigation of suspicious activity. In such cases, the member concerned will be notified and given the opportunity to submit the required supporting documents.

Live88 offers a variety of bonuses and promotions from time to time to enhance your gaming experience. Each bonus has specific terms that must be read and understood before being accepted.

• Welcome Bonus: Available to new members only and cannot be combined with other promotions unless specifically stated.
• Rollover Requirements: Each bonus carries a rollover requirement of between 5x and 30x depending on the promotion type. Check the promotions page for specific details.
• Bonus Validity Period: Unused bonuses within the specified period (typically 7 days) will expire automatically.
• Wagering Limit: While a bonus rollover is active, the maximum bet per round is RM 50 or equivalent unless otherwise stated.
• Eligible Games: Not all games count towards bonus rollover requirements. Check the list of eligible games on the relevant promotions page.

Each member is eligible for each promotion once only unless otherwise stated. live88 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. live88's decision regarding bonus eligibility is final.

All games available on the live88 platform use Random Number Generator (RNG) technology that has been independently audited and certified by recognized third-party bodies. This ensures that every game outcome is genuinely random and cannot be manipulated by any party.

• The outcome of completed games is final and cannot be altered.
• In the event of a technical disruption during gameplay, live88 will refer to server records to determine the valid outcome.
• The use of automation software, bots, or any third-party tools for gameplay is strictly prohibited.
• Any attempt to exploit technical bugs or system vulnerabilities is considered fraudulent.
• Live88 reserves the right to void any bet suspected of involving fraud or manipulation.

As a live88 member, you agree to comply with all of the following responsibilities at all times while using the platform:

• Only use legitimate funds that belong to you for deposits and wagering.
• Not using the live88 platform for any money laundering or illegal financing activities.
• Treat all players, support staff, and everyone involved with the platform with respect.
• Not spreading false information, defamatory content, or harmful material through any live88 communication channel.
• Notify live88 immediately if you suspect your account has been compromised or accessed without your authorisation.
• Play responsibly and set personal limits that suit your financial means.

Live88 strongly supports responsible gaming practices. If you feel that gaming is starting to negatively affect your life, please use our account management tools such as daily deposit limits, session time limits, or self-exclusion options available in your account settings.

Live88 reserves the right to suspend, restrict, or close any member's account without prior notice where there is reasonable cause, including:

• Evidence or suspicion of fraud, identity impersonation, or money laundering activities.
• Violation of any term in this document or the specific terms of any promotion.
• Registration of more than one account by the same individual.
• Use of unauthorized software or tools to access or exploit the platform.
• Written requests from relevant authorities or regulatory bodies.
• Failure to submit the requested identity verification documents within the stipulated timeframe.

Members who wish to voluntarily close their account may contact the live88 support team at any time. Any valid remaining balance will be returned to the original payment method within 5 business days after the closure request is approved.

Live88 is committed to resolving all complaints and disputes in a fair, transparent, and efficient manner. The following is our official complaint resolution procedure:

• Step 1 — Contact Support: Contact the live88 support team via 24/7 live chat and describe your issue clearly.
• Step 2 — Case Referral: If the issue cannot be resolved at the support level, the case will be escalated to the dispute resolution team within 24 hours.
• Step 3 — Investigation: The relevant team will investigate your case and request supporting documents if necessary.
• Step 4 — Decision: A written decision will be delivered to you within 3 business days from the date the complaint is received.

The final decision of the live88 management team is binding on all parties. If you remain unsatisfied, you may refer your case to the relevant regulatory authority within your jurisdiction.

Live88 reserves the right to amend, modify, or replace any part of these Terms and Conditions at any time in accordance with business requirements, legal changes, or platform improvements. All changes take effect immediately upon being published on this page with an updated revision date.

For material and significant changes, live88 will endeavour to notify members via their registered email or in-platform notification at least 7 days before the changes take effect. However, this is not an absolute obligation for minor changes or clarifications only.

If you have any questions about these Terms and Conditions or require further clarification on any section, the live88 support team is available at any time via in-platform live chat.